FAQ
How long does shipping take?
How long does shipping take?
Shipping times vary depending on your location. Orders are usually processed within 1–2 business days, and delivery typically takes between 4 and 21 business days depending on the destination and shipping method selected.
How can I track my order?
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to follow your shipment in real time. Please allow up to 48 hours for tracking information to update.
Can I return my order?
Can I return my order?
Yes. We offer a 7-day return policy. Items must be unused, in original condition, with tags attached and original packaging included. To start a return, please contact us at contact@outlet-limited.com.
What if I receive a damaged or incorrect item?
What if I receive a damaged or incorrect item?
If your item arrives damaged, defective, or incorrect, please contact us immediately at contact@outlet-limited.com. We will review the issue and provide a replacement or refund where applicable.
How can I contact customer support?
How can I contact customer support?
You can reach our customer support team via email at contact@outlet-limited.com or by phone at +33 5 56 85 65 71. We aim to respond within 24–48 business hours.